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Reputation Management

In Today's Internet And Consumer Driven World, Online Ratings And Reviews Are The #1 Deciding Factor When Looking For Local Products And Services.

  • happybusiness
  • Sadbusiness
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Did You Know?

  • 90% of consumers said that online reviews influenced their purchases.
  • 70% of consumers trust a business with a minimum of 6 - 10 current reviews.
  • 72% of consumers trust online reviews as much as personal recommendations.
  • 62% of consumers read online reviews when searching for a local business.

Monthly Reputation Service

We offer reputation management for a monthly fee of $99.

Part one of our reputation management service will help you obtain more positive reviews by automating the process.

  1. Customers are automatically sent an email with a unique link requesting feedback about your company.
  2. Customer enters a star rating and completes a review of your business on a mobile or desktop browser.
  3. Software recognizes positive feedback from customers and triggers a follow-up, along with a message, requesting they share their review with other consumers on leading review sites that the business owner chooses.
  4. Negative feedback is flagged for immediate attention and the customer is routed to a resolution page, helping prevent negative feedback from becoming a poor review of the business online.
Part two of the reputation management service includes consulting and personal planning on how to respond to negative reviews that might be posted about your business.
  • Even the best businesses sometimes get unhappy customers and the first place those customers go is to yelp, facebook or google and let the world know about it.
  • We can help you plan a strategy for dealing with each bad review that might come in on an individual basis.
  • If you need to vent we are here for you, then you can respond to the review in a constructive manner.

Our Monthly Reputation Management Service Can Be Bundled for More Savings!

If you need SEO, Social Media Consulting, GeoLocation, or Email Marketing in addition to Reputation Management we can bundle services as part of our Internet Visibility Service for more bang for your buck!

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Stellar Web Production
5180 Prime Terrace, North Port, FL 34286     Phone: 941-882-8171
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